How do I request for credit refund when the customer cancels their job? Kaodim.sg Admin Updated August 09, 2017 07:46 Follow Please message us from your Kaodim vendor dashboard, or give us a call at 65-3158 9953. We will validate the cancellation with the customer, and process the refund based on the refund time frame. Related articles What is the refund process? Comments 0 comments Article is closed for comments.